PRODUCTS

Where can I see you products in person?

You can see a selection of our products at the following places:

TEAM/STADIUM PRO SHOPS
Atlanta Braves
Boston Bruins
Carolina Hurricanes
Cleveland Indians
Colorado Avalanche
Columbus Blue Jackets
Dallas Stars
Kansas City Royals
Milwaukee Brewers
Minnesota Twins
New England Patriots
New Jersey Devils
New York Mets
New York Rangers
New York Yankees
Philadelphia Phillies
Pittsburgh Penguins
Pittsburgh Pirates
San Diego Padres
Seattle Mariners
St Louis Cardinals
Washington Capitals
Washington Nationals

RETAIL STORES
Ace Ticket
BC Sports
BJ's Wholesale Club
Bob Feller Museum
Boston Red Sox Souvineer Store
Field of Dreams
Last Licks
Newbury Comics

What exactly is a Ticket Frame?
A Ticket Frame from That’s My Ticket is a stunning, one-of a-kind piece of personalized memorabilia. Ticket Frames combine the elements of the sports page—photographs, statistics, headlines, and a game story—with items from each fan’s stadium experience. Specifically, fans add their actual event ticket and a “fan photo” to their Ticket Frame in creating their own finished piece.

We also make Concert Ticket Frames that combine show specific set lists and headlines along with a CD & CD jacket cover. Fans add their own concert ticket and “fan photos” to capture the memory of their favorite concert experiences.

What is a “fan photo”?
A fan photo is a picture taken at the event venue—stadium, arena, ballpark, parking lot, backstage—by fans with their own camera. Picture backdrops range from tailgating scenes to stadium main entrances to on-field championship celebrations. Many “fan photos” have also included sports and music personalities.

Where do the 8-by-10 game photos come from?
Game photos come directly from a professional sports photography service. These photos are officially licensed and the selection is outstanding. For example, we offer five Super Bowl 40 pictures for fans to choose from.

Can I use my own 8-by-10 photo?
Yes. You can remove the 8-by-10 photo that comes with your Ticket Frame and replace it with your own. You would do this the same way you put in your fan photo. Just make sure that 8-by-10 photo orientation (horizontal or vertical) is the same.

Who writes the stories and headlines and who compiles the statistics?
That’s My Ticket has an award-winning sports editor on staff who writes the headlines and game stories for each piece. TMT staffers also compile the statistics themselves using a unique composite stat box to present the information.

How do I add my ticket and “fan photo” to my Ticket Frame?
Tickets and “fan photos” can be added to Ticket Frames in two ways. The most popular choice is to self-mount your items as we understand the passion of sports/music fans and realize not everyone is willing to mail us their tickets. Thus, our Ticket Frames include easy-to-follow instructions for adding your ticket and “fan photo.” That’s My Ticket has never received a complaint from a customer using this method. It is very simple and takes only a few minutes.

Another option is to send your items (ticket and photo) directly to That’s My Ticket and we will place them into your Ticket Frame. It’s worth noting that TMT staffers are experts in handling sports memorabilia and will do everything to ensure the collectibility/value of your ticket. There is no charge for this service.

At first look, my Ticket Frame's plexi-glass seems to be scratched or discolored. Why is this?
In an effort to ensure your purchase reaches you in the very best condition, we ship our larger size Ticket Frames (usually when one length is greater than 22") with a blue protective coating on the front of the plexi-glass. Thus, if your piece seems scratched or discolored, please be patient and follow our instructions for removing the coating.

What is a CD Frame?
CD Frames are the perfect way to convert your CDs into wall art. Our frames showcase your favorite CDs and feature both the jacket cover and actual CD. Whether you have autographed items or have downloaded them onto your iPod or MP3 player, here’s a way to keep your favorite CDs in the spotlight. Plus, our frames are so easy to use that you can change the featured CD in a matter of minutes.

FRAME INSTRUCTIONS/CARE

I can't find the instructions included with my Ticket Frame purchase to insert my ticket and fan photo; Do you have them available online?
Here they are:

• Turn frame over and unscrew the screws (halfway) in the top two corners.(see figure A)
• Slide the frame section off and separate the glass, the mat board, and backing board.
• If present, remove the protective coating from the plexi-glass.

Inserting your Ticket:

• Take two of the enclosed mounting corners and place them on the top two corners of the ticket.
• Take the ticket and line it up over the space in the Ticket Frame.
• Press the bottom of the ticket (without mounting corners) against the mat board to assure it is lined up properly.(see figure B)
• Once lined up, press down on the top of the ticket to secure it to the Ticket Frame.
• Then, slightly raise the bottom of the ticket and place two mounting corners on the corners. Ensure the ticket is pushed into the top mounting corners and push down on the top of the ticket.

Inserting your Picture:

• Place you picture in the back of the mat opening.
• Turn mat over to make sure it is lined up properly.
• Adhere to back of mat board using scotch tape.
• Reassemble and enjoy the memory of being there!

I can't find the instructions included with my CD Frame purchase to add my CD and CD jacket cover; Do you have them available online?
Here they are:

• Turn frame over and unscrew the screws (halfway) in the top two corners.
• Slide the frame section off and separate the glass, matboard and the backing board

Inserting your CD Jacket:

• Slide the CD jacket into the clear sleeve. If it appears to be too loose place a piece of cardboard behind it.

Inserting your CD:

• Attach the CD the same way it is placed in a jewel case
• Reassemble and enjoy!
  

How do I take care of my Ticket Frame?
All of our products are made of the highest quality of materials. But, like with any item of value, care for your Ticket Frame is very important. Please note that light, heat, and moisture are all concerns. Thus, here are some tips for caring for your Ticket Frame:

Cleaning. Ticket Frames shipped to customers nearly always feature glass. Glass-fronted Ticket Frames can be cleaned easily with glass-cleaner and a paper towel. We do suggest spraying the cleaner onto your towel to avoid risking fluid running down into your frame and staining the mat.

Larger frames (24 x 20 or bigger) often feature plexi-glass and this is a far different animal. Do NOT use glass cleaner or paper towels on plexi; both will scratch. Rather, wipe with a non-abrasive cloth. While water is fine, a cleaning fluid specifically for plexi is recommended and available at art supply stores (and many hardware stores). One bottle will last for many, many years.

Fading. To ensure your Ticket Frame contents and mat boards retain their vibrant color for as long as possible, we strongly suggest you do not hang it in direct sunlight.

I just received my Ticket Frame and noticed it doesn't have any wire on the back for hanging; How come?
Because we hate when pictures are crooked on a wall and bet you do too. And if you use a single nail to hold up the frame by a wire, it will eventually tilt to one side. Thus, we place two notched hangers at the top of each frame for hanging. It may take slightly more time to level and hang but we think never having to get up off the couch to straighten a picture is definitely worth it.

Once my item is made and ready to ship, how long will it take to reach me?
We ship UPS Ground and here are the in-transit times for all framed products and large orders which do not fit in a USPS Priority Mail 8x11 envelope or a Priority Mail box sent from our Massachusetts HQ.

UPS ground transit times for all Display Cases, Engraved Ticket Holders and Ticket Stands sent direct from our manufacturing facility in Florida